FAQs

Design Visualization

  • The renderings and reference images we provide are intended to give you a general impression of the materials. Materials may look slightly different due to lighting and other factors. If you'd like a more accurate visual, consider ordering our "Online Custom Design Package".

Refund

  • Due to the digital nature of our products, refunds are not available. However, we can guide you towards a solution through our "Online Custom Design Package", better suit your preferences.

Trade Discount

  • Bean Interiors partners with trusted suppliers featured in our design packages, offering discounts of up to 40% on selected items. Each design package includes clear instructions on the ordering process and payment methods.

Materials Recommendations and Sourcing

  • The materials we source are in the standard to mid-range price category, offering great quality and warranty from our trusted suppliers. We strive to balance functionality, aesthetics, and cost to deliver the best value for your project.

  • We recommend materials for the surface or top layer. For substrate or installation details, you will have to reach out to qualified traders or suppliers who can guide you further technically.

  • We provide suggestions for trusted suppliers in our design packages, along with retail price and any trade discounts we can offer. Please note that suppliers may update their pricing or lead times, but we always do our best to keep our recommendations as up-to-date as possible.

  • Our materials for each design package are carefully selected to achieve the best possible outcome in terms of style and ambiance. While similar materials might look alike, subtle differences in base tones, texture, or finish can affect how all elements work together, potentially altering the intended effect.

    To address budget concerns, we offer "Add-On Services" to help you source budget-friendly alternatives while maintaining the design's integrity.

Paint and Lighting

  • Our packages include suggested paint color code for ceilings, walls, and skirting. For advice on the best paint type and application details for specific areas, you will have to consulate the qualified traders.

  • We provide suggestions for feature lighting, such as pendant lights and chandeliers fixtures, as well as switch covers.

Carpets

  • The carpets we suggest are perfect for residential use, including high-traffic areas and stairs.